Messaging services provided by Arbitrage Marketing in partnership with Heritage PDR - Paintless Dent Repair
Messaging services provided by Arbitrage Marketing in partnership with Heritage PDR - Paintless Dent Repair
Privacy Policy
Privacy Policy
Last Updated: 01/23/2026
Privacy Introduction
This Privacy Policy explains how Arbitrage Marketing (“Arbitrage Marketing,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit https://HeritagePDR.Arbitrage.Marketing, submit forms on our website, or opt in to receive SMS communications from us.
By using our website or services, you consent to the data practices described in this Privacy Policy.
Information We Collect
Information Collected Automatically
We may collect non-identifying information automatically through analytics tools to help us understand website traffic and usage patterns. This may include:
• Browser type and device information
• Pages visited and interactions on the site
• IP address (used only in aggregate form)
This information is used solely to improve our website and services and does not include personally identifiable information (PII).
Information You Provide Voluntarily
We collect personally identifiable information only when you voluntarily provide it, such as when you:
• Submit a contact or estimate request form
• Upload photos for a dent repair estimate
• Schedule an appointment
• Opt in to receive SMS or email communications
This information may include your name, email address, phone number, vehicle details, photos, and appointment information.
How We Use Your Information
We use the information you provide to:
• Respond to dent repair estimate requests
• Provide appointment confirmations, reminders, and updates
• Communicate regarding customer service inquiries
• Improve our services and customer experience
• Maintain records of communication preferences and consent
We do not use your information for purposes unrelated to the services you request.
SMS Messaging & A2P Compliance
SMS Program Overview
Arbitrage Marketing operates an SMS messaging program to communicate with customers who request services through our website at https://HeritagePDR.Arbitrage.Marketing.
Message types may include:
• Dent repair estimate confirmations and updates
• Appointment confirmations, reminders, and rescheduling notices
• Customer support and service-related communications
SMS Opt-In and Consent
You will only receive SMS messages if you have explicitly opted in through a web form with a dedicated SMS consent checkbox.
We maintain records of opt-in actions and consent for compliance purposes.
Consent to receive SMS messages is not a condition of purchase.
Opt-Out and Help Instructions
• You may opt out of SMS messages at any time by replying STOP
• You will receive a confirmation message upon opting out
• To receive assistance, reply HELP or contact us directly
Once opted out, you will no longer receive SMS messages unless you re-opt in.
Message Frequency, Rates & Carrier Liability
• Message frequency varies based on your interactions with our services
• Message and data rates may apply according to your wireless carrier
• Wireless carriers are not liable for delayed or undelivered messages
Our SMS program is supported by most major U.S. carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services (such as SMS delivery providers or customer service tools) is permitted only for the purpose of delivering messages you have consented to receive.
All other use case categories exclude text messaging originator opt-in data and consent.
This information is never sold, rented, traded, or shared for marketing purposes.
Information Sharing and Disclosure
We do not sell or rent your personal information.
We may share information only in the following limited circumstances:
• With service providers who assist in delivering services you request (e.g., SMS providers, scheduling tools)
• When required by law, legal process, or lawful government request
• To protect our rights, users, or services from fraud or abuse
All shared data is handled under strict confidentiality obligations.
Fraud and Legal Compliance
If information is submitted with intent to commit fraud or results in unlawful activity, we may disclose relevant information to law enforcement, courts, or legal authorities as permitted by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Analyze site traffic and usage trends
• Enhance user experience
You may control cookie settings through your browser. Disabling cookies may limit certain site features.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While no system is 100% secure, we take commercially reasonable steps to protect your data from unauthorized access, misuse, or disclosure.
Your Rights and Choices
You have the right to:
• Request access to or correction of your personal information
• Withdraw consent for future communications
• Opt out of SMS messages by replying STOP
• Contact us regarding how your information is used
Requests can be made using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by Arbitrage Marketing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated effective date.
Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
Arbitrage Marketing
Email: [email protected]
Phone: (931) 535-5672
Website: https://HeritagePDR.Arbitrage.Marketing
Frequently Asked Questions
What is Paintless Dent Repair (PDR)?
Paintless Dent Repair (PDR) is a technique for removing small dents and dings from a vehicle without the need for traditional bodywork or repainting. Technicians use specialized tools to reshape the metal from the inside while preserving the original paint.
What types of dents can be repaired with PDR?
PDR is effective for small to medium-sized dents caused by hail, door dings, or minor collisions. It works best on shallow dents where the paint is undamaged.
How long does it take to repair a dent?
The time varies based on dent size and complexity. Small dents can be fixed in a few hours, while larger damage may take a day or more. PDR is generally quicker than traditional repair methods.
Does PDR maintain the vehicle's original paint?
Yes, PDR preserves the factory paint since it doesn't involve sanding or repainting. This maintains the vehicle's value and avoids color matching issues.
Frequently Asked Questions
What is Paintless Dent Repair (PDR)?
Paintless Dent Repair (PDR) is a technique for removing small dents and dings from a vehicle without the need for traditional bodywork or repainting. Technicians use specialized tools to reshape the metal from the inside while preserving the original paint.
What types of dents can be repaired?
PDR is effective for small to medium-sized dents caused by hail, door dings, or minor collisions. It works best on shallow dents where the paint is undamaged.
How long does it take to repair a dent?
The time varies based on dent size and complexity. Small dents can be fixed in a few hours, while larger damage may take a day or more. PDR is generally quicker than traditional repair methods.
Does PDR maintain the original paint?
Yes, PDR preserves the factory paint since it doesn't involve sanding or repainting. This maintains the vehicle's value and avoids color matching issues.
Serving Spring Hill, TN and Surrounding Areas